Service related
Product related
Service related
Transportation related

Service related

Can you help me to look for machine, additives, dispersing agent, etc..

Yes, we’d love to provide extra service to meet your demand. Can introduce reliable supplier to you or we can help to buy it for you, combine to ship with our products.

What's the payment term of Fineland?

Our company offers flexible payment terms to accommodate the needs of our customers. The specific payment terms may vary based on factors such as the order volume, the nature of the business relationship, and other mutually agreed-upon terms. However, some common payment terms we offer include:T/T (Telegraphic Transfer) or Wire Transfer: This is a common payment method where the customer transfers the payment directly to our company's bank account. T/T is often used for both small and large transactions.L/C (Letter of Credit): For larger orders or international transactions, we may accept payment via a Letter of Credit. With an L/C, the customer's bank provides a guarantee of payment upon the fulfillment of certain conditions.PayPal or Credit Card: For smaller orders or online transactions, we may accept payments through PayPal or credit card, providing a convenient and secure payment option.Western Union or MoneyGram: These methods are sometimes used for smaller or urgent payments.The specific payment term for your order will be discussed and agreed upon during the negotiation process. We aim to ensure a smooth and transparent payment process to facilitate a strong and reliable business relationship with our customers.If you have a specific payment method or term in mind, or if you need more information about our payment options, please let me know, and I'll be glad to assist you further.

If Fineland have agent in our market (customer’s country) ?

At present Fineland only have one factory in China, not develop agent overseas so far. You can directly buy from us, our air and sea transportation also convenient. If you rather buy from local, we can introduce our distributor customers to you.

What's the minimum order quantity of Fineland ?

 No MOQ. Fineland's principle is to respect every honest customer, all the order from Kilograms to containers will be received same response and good service. Ensure that customers can benefit from our products while still maintaining a balance between production efficiency and meeting the needs of various clients.

Is it free to get sample from Fineland

Yes absolutely! We have followed free sample policy since the set up of the company, door to door with free freight, it is quite important to start business. Good quotation, then through standard sample to prove our good pigment quality, will have chance to build good new cooperation. We are always pleased to offer free pigment samples to our potential customers. We understand the importance of allowing you to evaluate the quality and suitability of our organic pigments for your specific applications before making a purchase decision.If you are interested in obtaining samples, please let me know which specific pigments and colors you would like to test, and which application do you make, along with any other relevant details. Additionally, kindly provide your shipping address, and we will arrange for the samples to be sent to you promptly.Feel free to reach out to me with your sample request, and I'll be more than happy to assist you throughout the process. We look forward to providing you with the best organic pigment samples for your needs!